Shipping Policy - Recareu

Last Updated: January 1, 2023

At Recareu, our commitment to providing a seamless shopping experience extends globally with our health, wellness, and beauty products. Dive into the intricacies of our shipping policy for a comprehensive understanding:

Shipping Costs and Times:

  • Our shipping options cater to diverse needs, considering factors such as destination, package weight, and size.
  • During the checkout process, shipping costs are meticulously calculated, empowering you to choose the option that aligns with your preferences.
  • We strive to deliver orders promptly, with delivery times varying based on the destination to ensure a swift and efficient service.

Order Processing:

  • The processing of orders occurs promptly upon payment or confirmation.
  • For orders placed on weekends or holidays, we ensure they are scheduled for shipping on the subsequent business day.
  • Upon shipping, an email notification, inclusive of detailed tracking information, is dispatched to keep you informed. Tracking updates can be accessed at

Customs and Import Duties:

  • Customers placing orders outside the United States should be aware of potential customs and import duties.
  • Responsibility for these fees rests solely with the buyer. We recommend consulting your local customs office for insights into applicable charges.

Lost or Damaged Packages:

  • While we take great care in packaging, Recareu holds no liability for products that may be damaged or lost during the shipping process.
  • In the unfortunate event of damage, customers are encouraged to promptly contact the shipping carrier to initiate a damage claim, retaining all packaging materials until the claim is successfully resolved.

Order Tracking:

  • Tracking the journey of your order is made convenient through Orders are typically shipped on regular business days, excluding holidays. Orders placed over the weekend are processed on the following Monday.

Address Changes:

  • Recognizing potential errors, we allow address change requests within a 2-hour window on the same day the order is placed. For assistance, please contact us at

Incorrect Addresses and Contact Numbers:

  • Customers are advised to ensure accurate delivery addresses and contact numbers during the ordering process.
  • In the event of a returned package due to inaccuracies, customers are responsible for covering the full reshipping costs.

Delivery Times:

  • While we strive for efficiency, longer delivery times may be experienced in rural areas or during holidays and disruptive events.
  • Delays beyond our control, especially during pandemics, unfortunately, do not qualify for compensation or refunds.

Pickup and Reshipment:

  • Customers are promptly notified of package availability for pickup post-delivery. It becomes the customer's responsibility to ensure timely retrieval.
  • Failure to pick up the package may result in its return or abandonment, with associated fees borne by the customer.

Communication and Notifications:

  • Active monitoring of the provided email address is crucial for staying informed about urgent notifications related to shipping or reminders for timely pickup.

Inspection and Claims:

  • Thoroughly inspect all received items to ensure they align with the original order. Items that are incorrect should not be opened.
  • Please note that we do not accept returns or issue refunds for items that have been opened or tampered with.

Important Note: Review and Acceptance of Recareu Policies Before making a purchase, we strongly recommend reading and familiarizing yourself with all policies on the official Recareu website ( Completion of payment signifies full acceptance and agreement to Recareu policies, specifically those governing the shipment of packages. Compliance with these policies is mandatory for a smooth and satisfactory ordering and shipping process.